rekapan sgp Privacy Policy

This page describes what we collect when you use rekapan sgp and how we keep that data protected. We collect only the information necessary to verify your identity, process your payments, and deliver our gaming and sportsbook services. Your data is encrypted in transit and stored in access-controlled systems.

We at rekapan sgp take data security seriously. Our privacy practices comply with applicable Indonesian data-protection principles and our contractual obligations to payment processors and regulatory bodies. We do not sell your personal information to third parties, and we restrict access to your account data to authorized rekapan sgp staff only.

This policy applies to all users of the rekapan sgp website and mobile application. If you have questions about how we handle your data, contact our support team during business hours or use the contact form at the end of this page.

What Data We Collect at rekapan sgp

When you register an account on rekapan sgp, we collect your full name, email address, phone number, and date of birth. We also collect your residential address to verify your location and confirm that you are accessing rekapan sgp from a jurisdiction where our services are permitted.

We require government-issued photo identification (passport, national ID card, or driver's license) as part of our Know Your Customer (KYC) verification process. This verification step ensures that we comply with anti-money-laundering regulations and that your account is not being used fraudulently.

When you deposit or withdraw funds, we collect banking information — your account number, bank name, and branch code. This information is transmitted only to our licensed payment processors and is never stored on our primary rekapan sgp servers. We also log all transaction history (date, amount, method, and outcome) for your account records and our compliance documentation.

How We Use Your Data on rekapan sgp

We use your data for the following purposes only: to verify your identity and prevent fraud; to process deposits and withdrawals; to deliver games, sportsbook markets, and live-dealer content; to communicate with you about account status and service updates; and to comply with legal obligations.

We do not use your data for marketing or promotional messages unless you opt in to receive them. We do not share your data with third-party advertisers or data brokers. We share data only with our licensed payment processors (to complete deposits and withdrawals) and, if required, with law-enforcement or regulatory authorities upon lawful request.

Your gameplay history — which games you play, your session times, and your results on slots like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways — is retained for your account records and to detect fraud or account abuse. This information is not shared with third parties and is not used to create user profiles for sale or sharing.

Know Your Customer (KYC)

Verification process where we collect your identity documents and residential address to comply with anti-money-laundering requirements.

Payment processors

Licensed third-party services that handle deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer methods.

Gameplay history

Your record of sessions, games played, and results — retained for account verification and fraud detection only.

Session logs

Technical records of your login times, IP address, and device information used to detect unauthorized access.

Data Security and Encryption on rekapan sgp

We at rekapan sgp use SSL (Secure Sockets Layer) encryption for all data in transit. When you log in, deposit, or withdraw, your credentials and banking details are encrypted end-to-end before transmission. Our servers validate SSL certificates to prevent man-in-the-middle attacks.

Your account password is hashed using industry-standard algorithms; we do not store your password in plain text. We recommend enabling optional two-factor authentication (2FA) for additional security — when enabled, account login requires both your password and a code sent to your registered email or phone.

We store sensitive data in segregated, access-controlled databases. Access to your personal information is restricted to authorized rekapan sgp staff with a legitimate business need to access it. We maintain audit logs of all data access, and we conduct periodic security reviews to detect and remediate vulnerabilities.

Third-Party Data Sharing and Our Processors

We share your data with third parties only when necessary to deliver our service or comply with law. Our payment processors (licensed to handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive only the banking details required to process your specific transaction. These processors are contractually bound to keep your data confidential and use it only for payment settlement.

We do not sell, rent, or trade your personal information to data brokers, advertisers, or other third parties. If we are required to disclose your data by law enforcement or court order, we will comply and will notify you where legally permitted to do so.

Our servers and databases may be hosted outside Indonesia; when they are, we ensure that the hosting provider maintains the same data-protection standards we apply locally. We maintain contractual guarantees that overseas data processors comply with Indonesian data-protection principles.

Cookies and Tracking Technologies on rekapan sgp

We use cookies to store your login session, language preference, and game settings on your device. These cookies are strictly functional and do not track your browsing across other websites. You can disable cookies in your browser settings, but doing so may limit your ability to use certain rekapan sgp features.

We do not use third-party tracking pixels, analytics cookies, or retargeting technologies. We collect basic traffic statistics (page views, session duration) using our own server logs only — not through external analytics providers. This allows us to understand how users navigate rekapan sgp and identify technical issues, without sharing your data externally.

If you clear your browser cookies, you will be logged out of rekapan sgp and will need to log in again at your next visit. Your account data remains secure regardless of cookie settings.

Data Retention and Account Deletion

We retain your account data for as long as your account is active. If you request account closure, we retain your data for a statutory retention period (typically six months to one year) to comply with anti-money-laundering and tax-reporting obligations. After this period, we securely delete your personal information.

We retain gameplay history and transaction records for compliance purposes. This data is kept in encrypted, access-restricted form and is not used for any purpose other than fraud detection and regulatory reporting.

To request account closure or data deletion, contact our support team during business hours. We will confirm your identity before processing the request and will inform you of any data we must retain for legal reasons.

Contact Us About Your Data on rekapan sgp

If you have questions about our privacy practices, how we use your data, or how to exercise your rights, contact our support team. We respond to privacy inquiries during standard business hours. You can reach us via email or through the in-app support form on rekapan sgp.

We review and update this privacy policy periodically. Material changes will be communicated to you via email or in-app notification at least 14 days before they take effect. Your continued use of rekapan sgp after a policy change constitutes acceptance of the updated policy. If you disagree with any change, you may request account closure and withdrawal of your funds.

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